Efektivitas Komunikasi Organisasi dalam Kepemimpinan Menurut Keluaran 18:17–27 dan Implikasinya bagi Pelayanan Jemaat GPdI Betania Sidoarjo
Kata Kunci:
Komunikasi Organisasi, Kepemimpinan, Pelayanan
Abstrak
Penelitian ini bertujuan untuk menganalisis efektivitas komunikasi organisasi dalam kepemimpinan berdasarkan Keluaran 18:17–27 serta implikasinya bagi pelayanan jemaat di GPdI Betania Sidoarjo. Penelitian ini dilatarbelakangi oleh realitas pelayanan gereja yang menunjukkan adanya miskomunikasi organisasi, lemahnya pendelegasian tugas, dan belum optimalnya fungsi komunikasi kepemimpinan dalam pelayanan jemaat. Metode yang digunakan adalah kualitatif deskriptif dengan data primer dari wawancara dengan pengurus dan pelayan jemaat, serta data sekunder dari Alkitab dan literatur ilmiah. Hasil penelitian menunjukkan bahwa komunikasi dan kepemimpinan yang belum efektif berdampak pada pelayanan yang tidak terintegrasi. Kesimpulannya, efektivitas pelayanan sangat ditentukan oleh penerapan komunikasi organisasi yang jelas dan kepemimpinan berbasis pendelegasian yang sesuai prinsip Alkitabiah.Referensi
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Riaz, Zeeshan, Mariyam Qadir, and Samina Nawab. “The Role of Transactional Leadership in Employee Performance: The Mediating Role Psychological Empowerment.” Inverge Journal of Social Sciences 2, no. 2 (2023): 19–53.
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Tanugraha, Yoas, Friska Yulien, Fadila Havish, and Tan Hadi. “Servant Leadership: Biblical Evidences and Path to Organizational Effectiveness.” INDONESIAN JOURNAL OF CHRISTIAN EDUCATION AND THEOLOGY (IJCET) 3, no. 4 (2024): 247–258.
Thiong’o, Peter N., and Prof. David Minja. “Leadership Practices and the Performance of Public Organizations in Kenya: A Case of Nyeri County Headquarters.” International Journal of Business and Management Review 11, no. 6 (2023): 32–55.
Tsapnidou, Eleni, Georgios Katharakis, Martha Kelesi-Stavropoulou, Michael Rovithis, Sofia Koukouli, Evangelia Sigala, Maria Moudatsou, Dimitrios Papageorgiou, and Areti Stavropoulou. “Fostering Organizational and Professional Commitment Through Transformational Leadership in Nursing: A Systematic Review.” Hospitals 2, no. 10 (2025): 1–19.
Wahyuni, Rahmi. “The Influence Of Interpersonal Communication On Organization Performance : A Meta-Analysis.” COSTING:Journal of Economic, Business and Accounting 7, no. 4 (2024): 7402–7407.
Watson, Bernadette M., and Xiaoyan Ivy Wu. “Sentinel Events and Miscommunication What Do We Know in 2021: A Language and Social Psychology Framework.” Health Communication 38, no. 9 (2023): 1770–1779.
Wisbey, Kathleen, Riki Lane, Jennifer Neil, Jenny Advocat, Karyn Alexander, Benjamin F. Crabtree, William L. Miller, and Grant Russell. “Leading Primary Care under the Weight of COVID-19: How Leadership Was Enacted in Six Australian General Practices during 2020.” Australian Journal of Primary Health 30, no. 1 (2024): 1–14.
Astudillo, Jazmín Sánchez, Jesmy Castelo González, Byron León Palacios, Romina Sánchez Centanaro, Carolina Barros Gavino, Juan Carlos Alarcón Gavilanes, María Auxiliadora Falconí Tello, Hugo González Chiriboga, and Erika Romero Cárdenas. “Qualitative MAXQDA Analysis of Factors for Efficiency in Organizational Learning.” Journal of Educational and Social Research 15, no. 3 (2025): 65–75.
Chien, Laura J. “Implementing a Ward-Level Intervention to Improve Nursinghandover Communication with a Focus on Bedside Handover—Aqualitative Study.” Journal of Clinical Nursing 33, no. 7 (2024): 2689–2706.
Cidade, Daniela Firmino, and Mírian Oliveira. “The Interaction between Organizational Communication and Knowledge Management: A Systematic Literature Review.” Knowledge and Process Management 31, no. 2 (2024): 157–168.
Creswell, John W., and Cheryl N. Poth. Qualitative Inquiry and Research Design: Choosing Among Five Approaches. 4th ed. Thousand Oaks, CA: SAGE Publications, 2018.
Crittendon, Denine R., Amy Cunningham, Colleen Payton, Geoffrey Mills, Samantha Kelly, Marianna LaNoue, and Christine Arenson. “Organizational Readiness to Change: Quality Improvement in Family Medicine Residency.” PRiMER 4 (2020): 1–6.
Demeke, Getnet Worku, Marloes L. van Engen, and Solomon Markos. “Servant Leadership and Patient Safety Culture in Ethiopian Public Hospitals: A Qualitative Study.” BMC Health Services Research 25 (2025): 1–14.
Deniswara, Kevin, Harjanto Prabowo, Agustinus Bandur, and Ang Swat Lin Lindawati. “A Review Study on Knowledge Management Development and Practices in Catholic Church.” Journal of System and Management Science 13, no. 2 (2023): 285–300.
Heim, Irina, Benjamin Laker, and Seyed Javad Tabaeifard. “Responsible Leadership: A Systematic Literature Review, Theoretical Framework, and Future Research Directions.” Journal of Business Research 203 (2026): 1–24.
Izak, Michal, Peter Case, and Sierk Ybema. “Communication in Organizations: An Overview Andprovocations.” International Journal of Management Reviews 26, no. 4 (2024): 493–649.
Kanten, Pelin, Merve Gözde Durmaz, and Benan Arda. “Organizational Conscience in the Service Industry: A Scale Development.” Istanbul Management Journal 90 (2021): 31–47.
Kesumawati, Kesumawati, and Joni Manumpak Parulian Gultom. “Effective Pastoral Leadership in Church Growth and Renewal.” Journal of the American Institute 2, no. 2 (2025): 156–168.
Kleine, Joan, Carolin Gurisch, Julia K¨oppen, Reinhard Busse, and Lisa Smeds Alenius. “Internal Communication and Dissemination Strategies During Magnet Implementation in German Hospitals: A Qualitative Study.” Journal of Nursing Management 2026, no. 1 (2026): 1–16.
Magezi, Vhumani, Irvin Moyo, and Patrick Nanthambwe. “Need for Continuous Leadership Training on Sustainability of United Baptist Church of Zimbabwe.” In Die Skriflig / In Luce Verbi 58, no. 1 (2024): 1–9.
Miles, Matthew B., A. Michael Huberman, and Johnny Saldaña. Qualitative Data Analysis: A Methods Sourcebook, Ed. 3. Thousand Oaks, CA: Sage Publications, 2014.
Nelson, Seth J. “Enhancing Transfer of Learning from Seminary Classes to Pastoral Ministry.” The Wabash Center Journal on Teaching 2, no. 2 (2021): 179–198.
Nurdin, Sahidillah, and Silva Prinandita. “Pengaruh Komunikasi Organisasi Terhadap Kinerja Yang Dimediasi Oleh Kepuasan Kerja Pegawai.” Jurnal Sains Manajemen 5, no. 1 (2023): 14–25.
Rafi’, Muhammad Ridzwan, Shahrul Azhar Md Hanif, and Faiz Bin Daud. “Exploring the Link between Healthcare Organizational Culture and Provider Work Satisfaction: A Systematic Review.” BMC Health Services Research 25 (2025): 1–12.
Rammidi, Kago. “Transformational Leadership in Christian Organizations: A Critical Review of Theory and Practice.” International journal of innovative studies in sociology and humanities 9, no. 2 (2024): 21–30.
Riaz, Zeeshan, Mariyam Qadir, and Samina Nawab. “The Role of Transactional Leadership in Employee Performance: The Mediating Role Psychological Empowerment.” Inverge Journal of Social Sciences 2, no. 2 (2023): 19–53.
Rosa, Ade Tutty Rokhayati, Edwar Setiawan, Mardiyati Mardiyati, and Indah Nahdiah. “Managing Conflict among Teachers: A Systematic Literature Review Framework for Enhancing Educational Service Quality in Indonesia.” Journal of Educational Management Research 4, no. 3 (2025): 804–815.
Sanda, Hajara Umar, and Adamkolo Mohammed Ibrahim. “Organisational Communication as a Tool for Institutionalising Professional Ethics, Core Values and Employee Engagement to Enhance Work Performance in the Public Service Sector.” Public Policy and Administration Research 13, no. 1 (2023): 1–12.
Saputra, Ariandi. “Efektivitas Komunikasi Organisasi Dalam Meningkatkan Produktivitas Kerja Aparat Desa Tilote Kecamatan Tilango Kabupaten Gorontalo.” HULONDALO Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi 3, no. 1 (2024): 46–52.
Shalahuddin, Shalahuddin, Lia Amalia, Safuan Safuan, and Ferryal Abadi. “Ambidextrous Leadership in the Context of Modern Organizations: A Systematic Review of Its Impact on Innovation and Performance.” Journal of Information Systems Engineering and Management 10, no. 38 (2025): 1030–1040.
Shraah, Ata Elayyan Mohammad Al. “Myth and Organizational Culture: A Comparative Study of Religious and Secular Workplaces.” iRASD Journal of Management 5, no. 3 (2023): 177–192.
Srivastava, Saurabh Kumar, Amit Kishore Sinha, and Santosh Kumar. “Workplace Spirituality Empowered by Spiritual Leadership to Promote Organizational Effectiveness: A Bibliometric Analysis.” Purushartha: A Journal of Management, Ethics & Spirituality 17, no. 1 (2024): 1–22.
Tanugraha, Yoas, Friska Yulien, Fadila Havish, and Tan Hadi. “Servant Leadership: Biblical Evidences and Path to Organizational Effectiveness.” INDONESIAN JOURNAL OF CHRISTIAN EDUCATION AND THEOLOGY (IJCET) 3, no. 4 (2024): 247–258.
Thiong’o, Peter N., and Prof. David Minja. “Leadership Practices and the Performance of Public Organizations in Kenya: A Case of Nyeri County Headquarters.” International Journal of Business and Management Review 11, no. 6 (2023): 32–55.
Tsapnidou, Eleni, Georgios Katharakis, Martha Kelesi-Stavropoulou, Michael Rovithis, Sofia Koukouli, Evangelia Sigala, Maria Moudatsou, Dimitrios Papageorgiou, and Areti Stavropoulou. “Fostering Organizational and Professional Commitment Through Transformational Leadership in Nursing: A Systematic Review.” Hospitals 2, no. 10 (2025): 1–19.
Wahyuni, Rahmi. “The Influence Of Interpersonal Communication On Organization Performance : A Meta-Analysis.” COSTING:Journal of Economic, Business and Accounting 7, no. 4 (2024): 7402–7407.
Watson, Bernadette M., and Xiaoyan Ivy Wu. “Sentinel Events and Miscommunication What Do We Know in 2021: A Language and Social Psychology Framework.” Health Communication 38, no. 9 (2023): 1770–1779.
Wisbey, Kathleen, Riki Lane, Jennifer Neil, Jenny Advocat, Karyn Alexander, Benjamin F. Crabtree, William L. Miller, and Grant Russell. “Leading Primary Care under the Weight of COVID-19: How Leadership Was Enacted in Six Australian General Practices during 2020.” Australian Journal of Primary Health 30, no. 1 (2024): 1–14.
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2026-07-31
##submission.howToCite##
Wungow, J., & Kalangie, D. J. (2026). Efektivitas Komunikasi Organisasi dalam Kepemimpinan Menurut Keluaran 18:17–27 dan Implikasinya bagi Pelayanan Jemaat GPdI Betania Sidoarjo. PNEUMATIKOS: Jurnal Teologi Kependetaan, 17(1). https://doi.org/10.56438/pneuma.v17i1.159
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